Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions govern access to and use of www.gaitmaxima.com, including product information, images, reports, downloadable materials and website enquiry facilities. The website presents GAITMAXIMA, a product associated with ELITE EQUIPMENTS.

By accessing or using this website, you agree to comply with these Terms and applicable law. If you do not agree, please discontinue use of the website.

2. Purpose of the Website

The website provides general product information and allows visitors to submit enquiries and request information or demonstrations. It does not currently provide online checkout or payment facilities.

Submitting an enquiry does not automatically constitute an order, confirmed booking, contract, commitment to supply or agreement to provide a service. Sales and services are subject to the applicable quotation, order confirmation and written terms.

3. Business Contact Information

ELITE EQUIPMENTS
Email: [email protected]
Address: Shanthi Nagar, Ramapuram, Chennai – 600089, Tamil Nadu, India.

4. Acceptable Website Use

You may use this website for lawful purposes, including reviewing product information and making genuine business enquiries. You must not:

• Use the website in violation of applicable law.
• Attempt unauthorised access to the website or its systems.
• Interfere with website security, availability or operation.
• Introduce malicious code or harmful material.
• Submit fraudulent, knowingly false or abusive enquiries.
• Infringe intellectual property rights or misrepresent your affiliation with us.
• Use automated tools to disrupt the website or improperly copy protected content.

We may take reasonable steps to address misuse, subject to applicable law.

5. Product Information and Specifications

We make reasonable efforts to present product descriptions and other website information accurately. However, information may contain errors, omissions, outdated details or illustrative material.

Actual product configuration, specifications, software features, accessories, compatibility, availability, pricing, delivery, installation and support arrangements may vary by product version and customer requirements.

Customers should confirm material specifications, intended use, inclusions, exclusions and commercial terms in writing before making a purchase decision. The applicable written quotation or agreement will govern the transaction to the extent provided by law.

We may correct website errors or update information. Such updates do not automatically amend an existing confirmed order or binding agreement.

6. Enquiries, Quotations and Orders

An enquiry submitted through the website is a request for communication only. It does not guarantee product availability, a particular price, a demonstration date, delivery schedule or acceptance of an order.

Quotations, taxes, payment terms, delivery, installation, training, cancellation, refunds and other commercial terms will be specified in the applicable quotation or agreement. A transaction becomes binding through the relevant authorised acceptance or confirmation process.

Nothing in these Terms excludes mandatory legal rights that apply to a transaction.

7. Installation, Training and Service

Installation, commissioning, training, maintenance, repairs, remote support and on-site assistance are subject to the services actually offered and the applicable written agreement.

Customers must provide accurate site information, suitable access, required utilities and reasonable cooperation where specified. Service timelines may depend on site readiness, spare-parts availability, product condition, travel and other circumstances.

Any binding response time or service commitment must be expressly stated in the applicable service agreement or other written document.

8. Product Warranty and Extended Warranty

GAITMAXIMA is offered with a standard warranty of one (1) year, subject to the warranty terms and conditions supplied with the relevant product and the applicable written agreement.

An extended warranty package may be available for an additional charge. Availability, additional warranty duration, price, coverage, exclusions, claim procedures and other conditions will be specified in the applicable extended-warranty offer or written agreement. An extended warranty is not included automatically in the standard warranty.

Customers should review the warranty documentation supplied for their specific purchase to confirm the applicable commencement date, covered components, service arrangements and exclusions. Warranty claims must be submitted through the designated process and accompanied by the information reasonably required to assess the claim.

Nothing in these Terms excludes or limits any statutory warranty, consumer right or other legal protection that cannot lawfully be excluded or limited.

9. Medical and Clinical Information

Product descriptions, sample reports, graphs, demonstrations and other website materials are provided for general product information. They are not a substitute for assessment, diagnosis, treatment planning or the independent judgement of a qualified healthcare professional.

Suitability and interpretation depend on intended use, configuration, operator competence, data quality, patient circumstances and applicable instructions. Users must follow relevant safety procedures and regulatory requirements.

No certification, regulatory approval, clinical validation or particular clinical capability should be inferred unless expressly documented and applicable to the specific product and use.

10. Intellectual Property

Unless otherwise stated, website text, product descriptions, photographs, graphics, logos, brochures, reports, videos, designs and other materials are owned by, licensed to or used with permission by ELITE EQUIPMENTS or the relevant rights holder.

You may view the content for personal or internal business evaluation. You must not reproduce, modify, republish, distribute or commercially exploit protected material without permission, except as permitted by applicable law. No intellectual property rights are transferred to you by accessing the website.

11. User Submissions

You are responsible for ensuring that information you submit is accurate to the best of your knowledge and that you are authorised to disclose it.

Do not submit confidential patient records, sensitive clinical information, third-party trade secrets or other information you are not authorised to share through general enquiry forms. Submissions will be handled in accordance with our Privacy Policy and applicable law.

Submitting an enquiry does not automatically create a contract, agency, partnership or confidentiality agreement.

12. External Services and Links

The website may use or link to third-party services, including form-processing, email and communication services. Those services may operate under separate terms and privacy policies.

We do not control every aspect of independent third-party services. This provision does not exclude responsibility for our own acts or omissions or any liability that cannot lawfully be excluded.

13. Website Availability and Security

We may maintain, update, suspend or modify the website for operational, technical, business or security reasons. We take reasonable steps to support security and availability but do not guarantee uninterrupted access, error-free operation, compatibility with every device or complete protection against all online threats.

This clause does not remove any obligation imposed by applicable law.

14. Limitation of Liability

To the extent permitted by applicable law, we are not liable for indirect or consequential loss arising solely from use of, or inability to use, general website content where such limitation is lawful.

Nothing in these Terms excludes or restricts liability where the law prohibits doing so, including applicable mandatory consumer rights, fraud, wilful misconduct or other non-excludable liabilities. Liability relating to product supply, installation, repair or other services will be determined under the applicable written agreement and governing law.

15. Responsibility for Unlawful Misuse

To the extent permitted by law, a user may be responsible for direct losses and reasonable costs arising from that user's unlawful misuse of the website, infringement of intellectual property rights, introduction of malicious code or other unlawful conduct.

This clause does not impose liability where doing so would be unlawful or remove rights and defences available under applicable law.

16. Changes to These Terms

We may revise these Terms from time to time. The current version will be published on this page.

Changes apply prospectively from the stated effective date or publication date, as applicable. They do not automatically amend existing written agreements, confirmed orders, warranties or accrued rights. Where required, notice or agreement will be obtained.

17. Governing Law and Disputes

These Terms are intended to be governed by the laws of India, subject to mandatory legal requirements. Disputes will be addressed through the procedures available under applicable law and any valid dispute-resolution clause in the relevant written agreement.

Nothing in these Terms removes a legal remedy or jurisdiction that cannot lawfully be excluded.

18. Severability

If any provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent legally permissible.

19. Contact

For questions about these Terms, contact [email protected] or write to ELITE EQUIPMENTS, Shanthi Nagar, Ramapuram, Chennai, Tamil Nadu, India – 600089.