Privacy Policy

ELITE EQUIPMENTS ("we", "us" or "our") respects the privacy of visitors to the GAITMAXIMA website. This Privacy Policy explains how information may be collected, used, disclosed and protected when you visit www.gaitmaxima.com or contact us through our website.

GAITMAXIMA is a product associated with ELITE EQUIPMENTS. This website is intended primarily to provide product information and facilitate business enquiries and demonstration requests. It does not currently provide online checkout or payment facilities.

1. Information We May Collect

Depending on how you interact with us, we may collect information that you voluntarily provide, including:

• Name and professional designation.
• Hospital, clinic, company or organisation name.
• Email address and telephone number.
• City, state, country or business address.
• Information included in contact forms, product enquiries and demonstration requests.
• Messages and correspondence relating to products or services.

When you visit the website, certain technical information may also be processed, such as browser and device details, IP address, access time, requested pages and security-related logs, depending on the services and configurations in use.

2. How We Use Information

We may use information for lawful business purposes, including:

• Responding to enquiries and requests for product information.
• Arranging product demonstrations and business discussions.
• Providing quotations and information about products and services.
• Communicating about sales, installation, training, maintenance, repairs and after-sales support where applicable.
• Maintaining business correspondence and relevant records.
• Operating, maintaining and securing the website.
• Detecting misuse, fraud, unauthorised access and technical issues.
• Meeting applicable legal obligations and responding to lawful requests.
• Sending relevant business communications where permitted by applicable law.

3. Website Forms and Third-Party Providers

Our website may use third-party service providers to transmit website form submissions, deliver email, host website resources, support security or provide other technical services. Information submitted through a form may be processed by the relevant provider and email service providers to deliver your enquiry.

External providers may have their own privacy policies, retention practices, processing locations and security arrangements. We do not claim that all information is stored exclusively on our own systems. We recommend reviewing relevant third-party policies where appropriate.

4. Information You Should Not Submit

Please do not submit patient-identifiable medical records, medical histories, sensitive clinical information, passwords, payment-card details or other confidential information through general website forms. Use an appropriate secure and expressly designated channel if such information is legitimately required.

5. Disclosure of Information

We do not intend to sell personal information as a commercial data product. Where reasonably necessary and legally permitted, information may be shared with authorised personnel, website hosting and technology providers, email or form service providers, professional advisers, installation or service partners involved in a requested service, or authorities and other parties where disclosure is required or permitted by law.

Information may also be handled as part of a lawful business restructuring or transfer, subject to applicable legal requirements and appropriate safeguards.

6. Cookies and Similar Technologies

The website may use cookies or similar technologies for security, functionality, preferences, analytics or third-party integrations, depending on the website configuration. The precise analytics and cookie setup should be reviewed against the live website and its enabled services.

Where notice or consent is required by applicable law, the relevant requirements must be followed. For further information, please see our Cookie Policy.

7. Data Retention

We may retain enquiry details and related correspondence for as long as reasonably necessary to respond to requests, maintain business records, manage customer relationships, resolve disputes, protect legitimate business interests or meet legal requirements. Third-party providers may retain information under their own arrangements.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable law and reasonable technical limitations.

8. Data Security

We use reasonable technical and organisational measures appropriate to the nature of the information and the risks involved to help protect personal information from unauthorised access, disclosure, alteration, loss or misuse.

No website, internet transmission or electronic storage system can be guaranteed to be completely secure. This statement does not remove any security obligation imposed on us by applicable law. If a personal-data breach occurs, we will take the steps required by applicable law, including notification where required.

9. Privacy Requests

Subject to applicable law and the provisions in force at the relevant time, you may be entitled to request access to, correction of or erasure of personal information, withdraw consent where consent is the applicable basis for processing, or exercise other available privacy rights.

To make a request, contact us using the details below. We may need to verify your identity or clarify the request before responding. Certain information may need to be retained where legally required or where another lawful basis applies.

10. Children’s Information

This website is intended primarily for professional, institutional and business enquiries. Please do not submit children's personal information or patient clinical records through general enquiry forms. If you believe information has been submitted inappropriately, contact us so that we can review the matter and take appropriate steps under applicable law.

11. External Websites

Our website may contain links to third-party websites or communication platforms. Those services operate under their own terms, privacy policies and security practices. We do not control their independent data-handling practices.

12. Changes to This Policy

We may revise this Privacy Policy to reflect changes in our business, website features, service providers, technology or applicable law. The latest version will be published on this page.

Changes will apply from the stated effective date or publication date, as applicable. Where required by law, we will provide additional notice or obtain consent. Updates do not automatically amend an existing contract, remove accrued rights or override mandatory legal obligations.

13. Contact

For questions, complaints or requests concerning personal information, contact:

ELITE EQUIPMENTS
Email: [email protected]
Address: Shanthi Nagar, Ramapuram, Chennai – 600089, Tamil Nadu, India.

14. Applicable Law

This Policy is intended to operate in accordance with applicable laws of India, including applicable data-protection and information-technology requirements. Nothing in this Policy excludes or limits any right or obligation that cannot lawfully be excluded or limited.